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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachael Schneider

July 9, 2026

5  out of  5
rating by Rachael Schneider
"Jared was great to work with. Very thorough and patient with all my questions."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that Jared was great to work with—especially that he was thorough and patient with all your questions. We truly appreciate your trust in our State Farm office and look forward to helping you again in the future."
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Tonja Howard

July 3, 2026

5  out of  5
rating by Tonja Howard
"He was very polite and explained thing very well and price was great!"
We responded:
"Thank you for the fantastic 5-star review! We’re glad to hear that our team was polite, explained everything clearly, and helped you find great pricing. We truly appreciate your trust in our State Farm office—please don’t hesitate to reach out anytime you need anything."
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david Lavdar

July 3, 2026

5  out of  5
rating by david Lavdar
"Excellent service and very helpful
Would absolutely recommend"
We responded:
"Thank you so much for the 5-star rating! We truly appreciate your support and the opportunity to help you with your insurance needs. Please feel free to reach out anytime—our team is always here to assist."
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Jeff Anderson

July 2, 2026

5  out of  5
rating by Jeff Anderson
"Jared gave me great service and walk me through each item on both my home and auto insurance. He showed me me difference between my old policy and what his policy was and how it would work in my favor. His price was less than my old policy and the best part on top of all that, when you call his office you get a live person to talk to. The company I was with before it was a AI bot that you had to deal with. AAAAAA++++×"
We responded:
"Thank you for the amazing 5-star review! We’re so glad Jared was able to walk you through your home and auto coverage, compare your old policy to the options we provided, and help you see how it would work in your favor. We’re also happy to hear you appreciated the personal, live support when you call—it's exactly how we want every experience to feel.

Thanks again for choosing State Farm!"
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Sonny Wright

July 2, 2026

5  out of  5
rating by Sonny Wright
"This place is great got me great rates awesome people"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear you got great rates and that you had a wonderful experience with our team. We truly appreciate your trust in State Farm and are always here to help."
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Dakota Goldwood

June 30, 2026

5  out of  5
rating by Dakota Goldwood
"My wife and I just purchased a place in the area and I needed to get insurance. I first called a different insurance company in the area and the lady was extremely rude and off-putting. I called State Farm and spoke to Ryan and he was incredible from the very beginning. He got me a home quote in no time and was extremely nice, personable, and easy to work with. I’m really looking forward to working with him more in the future. Thanks Ryan!"
We responded:
"Thank you so much for the wonderful 5-star review! We truly appreciate you and your wife choosing State Farm.

We’re glad Ryan was able to make the insurance process easy and stress-free—especially after your experience with the other company. It’s great to hear he was responsive, friendly, and got you a home quote quickly.

We look forward to working with you again in the future. Thanks again for your trust!"
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Alisha Forfinski

June 25, 2026

5  out of  5
rating by Alisha Forfinski
"Ryan helped me get my premium down and made switching from progressive back to statefarm a breeze! He even got me some discounts that I didn't know were available to me! THANK YOU RYAN!"
We responded:
"Thank you for the fantastic 5-star review! We really appreciate your trust in State Farm.

We’re so glad Ryan was able to help you lower your premium and make switching from Progressive quick and easy. It’s also great to hear he found additional discounts you weren’t aware of—those savings can really add up!

Thanks again for choosing State Farm. We’re excited to continue helping you down the road."
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Jason Busby

June 25, 2026

5  out of  5
rating by Jason Busby
"Jarod was very knowledgeable and help me through the process. Excellent service. Five stars."
We responded:
"Thank you for the 5-star review! We’re so glad to hear Jared was knowledgeable and able to guide you through the insurance process with excellent service. We truly appreciate your business with State Farm."
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Pete

June 24, 2026

5  out of  5
rating by Pete
"Great customer services and reasonable price! Jared gives you quick response when needed. Nice work!"
We responded:
"Thanks for the great review! We’re happy to hear you received excellent customer service, appreciated the reasonable pricing, and that Jared was quick to respond whenever you needed help. We’ll be sure to share your kind words with him—thanks again for choosing us"
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Becca76

June 23, 2026

5  out of  5
rating by Becca76
"Jared is amazing to work with. Really fast quotes. Amazing prices. They had the lowest prices around. Was able to answer all my questions and more."
We responded:
"Thanks a ton for the wonderful review! We’re so glad to hear Jared was amazing to work with—especially with the fast quotes, great pricing, and being able to answer all your questions. We truly appreciate you choosing us and hope to help again anytime!"
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J T

June 8, 2026

5  out of  5
rating by J T
"Scheduled an appointment with State Farm Representative Jared Benak within the Michael Smith State Farm office in Kalkaska. Jared met with my wife and I on time and with a smile. Jared's knowledge of the current insurance market and nuances regarding homeowners, vehicle and umbrella policies is well-versed and thorough. Jared has a relaxed and professional conversational style which we found very easy to engage with during the initial and followup meetings. Jared was not trying to "sell" us on any specific product. Through a detailed question and answer session, Jared was able to provide us a solid pathway to appropriate insurance coverage levels while being mindful of costs. Appreciate Jared's interest and dedication to his profession and to the customers he works with. Glad we made the call."
We responded:
"Thank you for taking the time to leave such a thoughtful review. We’re glad to hear that Jared met you and your wife on time, with a friendly, professional attitude, and that his knowledge of the insurance market and policy nuances was helpful.

We also appreciate your note about the conversational, no-pressure approach—our goal is always to walk customers through the details, answer questions thoroughly, and help them find coverage that fits their needs and budget.

We’re very pleased you made the call and chose State Farm. Thanks again for your kind words!"
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Lisa Puckett

June 5, 2026

5  out of  5
rating by Lisa Puckett
"Best Customer Service I've had yet. Thanks, Jared"
We responded:
"Thank you for the wonderful review! We’re so happy to hear you experienced great customer service—especially with Jared. We really appreciate your business, and thanks again!"
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Notorious Gamer

June 5, 2026

5  out of  5
rating by Notorious Gamer
"Jared was very helpful and concise great experience!"
We responded:
"Thank you so much for the kind words! We’re glad to hear Jared was helpful and kept things clear and concise—great communication makes a big difference. We truly appreciate your business and hope to help again anytime."
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Jairo Zamora

June 5, 2026

5  out of  5
rating by Jairo Zamora
"Jared was honestly a blast to talk to. He really understood my needs to switch insurance and wanting to save money. I am paying currently $250-270 with Progressive and that’s just with auto insurance. Now with Jared’s help I am paying $60 bucks less AND have additional benefits that I didn’t have before. So thank you very much, you’ve helped out a great deal!"
We responded:
"Thank you so much for the kind review! We’re thrilled to hear Jared was able to really listen to your needs and help you make a smart switch that saved you money. Congratulations on lowering your auto premium by $60 and gaining additional benefits—you definitely made a great move.

We truly appreciate your business and your feedback, and we’re here anytime you need help with your insurance needs."
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kurtis stanichuk

June 3, 2026

5  out of  5
rating by kurtis stanichuk
"Great employees"
We responded:
"Thanks so much for the fantastic rating, Kurtis! We are so glad you had a positive experience with us here on State Farm Agent Michael Smith’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Scotty Miller

June 1, 2026

5  out of  5
rating by Scotty Miller
"Jarod was excellent.. worked hard to get the best coverage for the price. Highly recommend"
We responded:
"Thank you so much for your review! We’re thrilled to hear Jared was able to help you find the best coverage for the price. Your recommendation means a lot—if you ever need anything, please don’t hesitate to reach out."
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Sabreena Rain

May 30, 2026

5  out of  5
rating by Sabreena Rain
"Hands-down, I can’t say enough on how helpful Jared was With me, switching car insurance is from a different state to Michigan. He made the process easy and smooth. He’s very knowledgeable and effective so I have full trust in him moving forward if I have any questions and I recommend anybody to have the pleasure of meeting Jared and doing business with him."
We responded:
"Hi! Thank you so much for your wonderful review. We’re thrilled to hear Jared made your out-of-state car insurance switch to Michigan feel easy and smooth. It means a lot that you felt confident in his knowledge and service—our team truly appreciates your trust in our State Farm office. We’ll be here anytime you have questions, and we’re grateful for your recommendation!"
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Lauren Brooks

May 30, 2026

5  out of  5
rating by Lauren Brooks
"Jared was very helpful and nice ! He helped me find the most affordable quote and made sure all of our bases for coverage was covered . Thanks again Jared ! - Lauren Kidd"
We responded:
"Hi Lauren! Thank you so much for your kind words. We’re glad Jared was helpful and took the time to find you the most affordable quote while making sure you were covered in all the right ways. We really appreciate your trust in our State Farm team—thanks again!"
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Lisa Reichert

May 28, 2026

5  out of  5
rating by Lisa Reichert
"Jared was very informative, polite,and funny. I was having a very bad day do to a laps in m my policy and he went above and beyond to make it all work and at a cheep rate to boot...
I will recommend him to anyone"
We responded:
"Thank you so much for your kind review! I’m really happy to hear that Jared was able to help you out, especially on a day that started off so rough. We truly appreciate you taking the time to share your experience—your recommendation means a lot.

If you ever need anything in the future, we’ll be here to help."
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Sheila Pollard

May 27, 2026

5  out of  5
rating by Sheila Pollard
"Jared was more than helpful. He took his time helping me explaining things and making sure everything was done correctly asking questions and was most polite and courteous. He deserves a good raise. I highly recommend Stare Farm. Thankyou Jared 🥰"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Jared went above and beyond to help you—taking his time, explaining things clearly, making sure everything was done correctly, and staying polite and courteous throughout.

We truly appreciate your kind words, and we’re grateful for your recommendation of State Farm. Thank you again, and we’ll be sure to share your feedback with Jared!"
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Angela Ragland

May 18, 2026

5  out of  5
rating by Angela Ragland
"We worked with Jared and he was fantastic! Easy and quick, helped us get the best rates possible. Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jared provided you with excellent service and helped secure the best rates. Your recommendation means a lot to us! If you need anything else, don’t hesitate to reach out."
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Charlie Johnston

May 14, 2026

5  out of  5
rating by Charlie Johnston
"Jared helped me save a lot of money on both my auto and home insurance. He was very careful and took time to make sure my coverages would be the same or better than my existing ones."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jared was able to help you save money on both your auto and home insurance while ensuring your coverage met or exceeded your expectations. We appreciate your trust and are always here to help with any of your insurance needs in the future!"
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joseph simmons

May 8, 2026

5  out of  5
rating by joseph simmons
"Got me through the process quick and easy"
We responded:
"We're glad we could provide you with a smooth and efficient insurance experience. At our State Farm office, we strive to make coverage and claims as straightforward as possible, so you can have peace of mind. If you have any questions about your policy or need further assistance, please don't hesitate to reach out!"
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Daphne N. Petitjean

May 7, 2026

5  out of  5
rating by Daphne N. Petitjean
"Michael Smith was willing to go the extra mile in finding the best policy for my personal needs. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we went the extra mile to find the best policy tailored to your needs. Your recommendation means a lot to us, and we're here to help anytime you need."
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Shanice Williams

May 6, 2026

5  out of  5
rating by Shanice Williams
"Ryan’s customer service is exceptional. He is polite, efficient, friendly and knowledgeable. He got me a great deal on my auto insurance. Very thankful for his service."
We responded:
"Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Ryan provided you with exceptional service and helped you find a great deal on your auto insurance. We truly appreciate your trust and look forward to continuing to serve you in the future!"