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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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T

August 31, 2026

5  out of  5
rating by T
"I switched from an Allstate insurance to state farm and saved a lot of money. Not to mention the coverage and employees are easy to talk to. I would highly recommend"
We responded:
"Thank you so much for the 5-star review and recommendation! We’re glad we could help you make the switch to State Farm, save money, and find coverage that works for you. Our team takes pride in making insurance easy to understand and being here whenever you need us. We truly appreciate you choosing our office!"
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Robbin Burmeister

August 31, 2026

5  out of  5
rating by Robbin Burmeister
"He was very thorough and very patient. He explained everything and answered all of my questions."
We responded:
"We really appreciate you taking the time to share your experience! We’re glad to hear you had a great experience and that we were able to take the time to thoroughly explain everything and answer all of your questions. Thank you for trusting our State Farm office—we’re always here whenever you need us!"
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Gavin Zuver

August 31, 2026

5  out of  5
rating by Gavin Zuver
"I worked with Jared to get my renters insurance set up for my apartment. To which he did a fantastic job helping me through the process with explaining everything clearly to me and helped me find coverage that worked for me. I really appreciate how friendly he was and would definitely recommend Jared to anyone looking for help with their insurance!"
We responded:
"We really appreciate you sharing your experience with Jared! It’s great to hear that he made setting up your renters insurance easy, clearly explained your options, and helped you find coverage that fit your needs. Providing friendly, helpful service is something our entire team takes pride in. Thank you for choosing our State Farm office and for recommending Jared!"
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Garrick Zuver

August 31, 2026

5  out of  5
rating by Garrick Zuver
"I had a great experience with this agency. Happy with converse, price and customer service."
We responded:
"hank you so much for the 5-star review! We’re thrilled to hear you had a great experience with our office and were happy with the coverage, pricing, and customer service. We truly appreciate your trust in our State Farm team and look forward to being here whenever you need us!"
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Patricia Elliott

August 26, 2026

5  out of  5
rating by Patricia Elliott
"Mike n Jared were great to work with talk so we can understand it helped us with all details. Greatly appreciated it very happy that we Chose this agency"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Mike and Jared were great to work with and that our team was able to walk you through everything clearly. It means a lot that you felt supported with all the details, and we’re truly grateful you chose our agency."
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Mimi Noble

August 25, 2026

5  out of  5
rating by Mimi Noble
"I HATE shopping for insurance! I’m using the word hate here, about insurance! Mike made it SOOOO easy! And so easy to understand! Thank you so much Mike, I didn’t know that process could be so painless! 🎉"
We responded:
"Thank you so much for the wonderful review! 😊 We completely understand that shopping for insurance can feel frustrating, so we’re really glad we made it easy and clear for you. That “painless” process is exactly what we aim for. 🎉 Thanks again for your trust—we truly appreciate you!"
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FDJT

August 18, 2026

5  out of  5
rating by FDJT
"Jared is the best, he's so helpful and polite! I was expecting him to not know what he was talking about but he really did, and then some. Completely wonderful customer service!"
We responded:
"Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Jared was helpful, polite, and knowledgeable—exactly how we aim to serve every customer. Your kind words mean a lot, and we truly appreciate you choosing us. We look forward to seeing you again!"
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Miranda Brandon

August 7, 2026

5  out of  5
rating by Miranda Brandon
"Very friendly and helpful,"
We responded:
"Thank you so much for the kind review! We’re glad you had a friendly and helpful experience with our team. We truly appreciate your support and look forward to being here whenever you need us!"
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sandy z

August 5, 2026

5  out of  5
rating by sandy z
"Im very pleased with dealing with Michael Smith i would recommend them."
We responded:
"Thank you for your positive review! We’re so glad you had a great experience working with us. We truly appreciate your recommendation and look forward to serving you again in the future."
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Terrance Williams

July 30, 2026

5  out of  5
rating by Terrance Williams
"Jared is a great agent very friendly,kind and funny I think he's a great person"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear you had such a positive experience with Jared. He truly cares about helping people, and we’re glad his friendly, kind, and funny personality made you feel welcome. We appreciate your support and look forward to assisting you again in the future!"
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Kayla Brownlow

July 28, 2026

5  out of  5
rating by Kayla Brownlow
"Jared was super knowledgeable and helpful! Would work with him again."
We responded:
"Thank you for the fantastic 5-star review! We’re so glad to hear that Jared was super knowledgeable and helpful. At our State Farm office, we’re committed to providing great service and support when it comes to your auto insurance.

We appreciate you choosing us and would be happy to help you again anytime."
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Rachael Schneider

July 9, 2026

5  out of  5
rating by Rachael Schneider
"Jared was great to work with. Very thorough and patient with all my questions."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that Jared was great to work with—especially that he was thorough and patient with all your questions. We truly appreciate your trust in our State Farm office and look forward to helping you again in the future."
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Tonja Howard

July 3, 2026

5  out of  5
rating by Tonja Howard
"He was very polite and explained thing very well and price was great!"
We responded:
"Thank you for the fantastic 5-star review! We’re glad to hear that our team was polite, explained everything clearly, and helped you find great pricing. We truly appreciate your trust in our State Farm office—please don’t hesitate to reach out anytime you need anything."
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david Lavdar

July 3, 2026

5  out of  5
rating by david Lavdar
"Excellent service and very helpful
Would absolutely recommend"
We responded:
"Thank you so much for the 5-star rating! We truly appreciate your support and the opportunity to help you with your insurance needs. Please feel free to reach out anytime—our team is always here to assist."
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Jeff Anderson

July 2, 2026

5  out of  5
rating by Jeff Anderson
"Jared gave me great service and walk me through each item on both my home and auto insurance. He showed me me difference between my old policy and what his policy was and how it would work in my favor. His price was less than my old policy and the best part on top of all that, when you call his office you get a live person to talk to. The company I was with before it was a AI bot that you had to deal with. AAAAAA++++×"
We responded:
"Thank you for the amazing 5-star review! We’re so glad Jared was able to walk you through your home and auto coverage, compare your old policy to the options we provided, and help you see how it would work in your favor. We’re also happy to hear you appreciated the personal, live support when you call—it's exactly how we want every experience to feel.

Thanks again for choosing State Farm!"
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Sonny Wright

July 2, 2026

5  out of  5
rating by Sonny Wright
"This place is great got me great rates awesome people"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear you got great rates and that you had a wonderful experience with our team. We truly appreciate your trust in State Farm and are always here to help."
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Dakota Goldwood

June 30, 2026

5  out of  5
rating by Dakota Goldwood
"My wife and I just purchased a place in the area and I needed to get insurance. I first called a different insurance company in the area and the lady was extremely rude and off-putting. I called State Farm and spoke to Ryan and he was incredible from the very beginning. He got me a home quote in no time and was extremely nice, personable, and easy to work with. I’m really looking forward to working with him more in the future. Thanks Ryan!"
We responded:
"Thank you so much for the wonderful 5-star review! We truly appreciate you and your wife choosing State Farm.

We’re glad Ryan was able to make the insurance process easy and stress-free—especially after your experience with the other company. It’s great to hear he was responsive, friendly, and got you a home quote quickly.

We look forward to working with you again in the future. Thanks again for your trust!"
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Alisha Forfinski

June 25, 2026

5  out of  5
rating by Alisha Forfinski
"Ryan helped me get my premium down and made switching from progressive back to statefarm a breeze! He even got me some discounts that I didn't know were available to me! THANK YOU RYAN!"
We responded:
"Thank you for the fantastic 5-star review! We really appreciate your trust in State Farm.

We’re so glad Ryan was able to help you lower your premium and make switching from Progressive quick and easy. It’s also great to hear he found additional discounts you weren’t aware of—those savings can really add up!

Thanks again for choosing State Farm. We’re excited to continue helping you down the road."
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Jason Busby

June 25, 2026

5  out of  5
rating by Jason Busby
"Jarod was very knowledgeable and help me through the process. Excellent service. Five stars."
We responded:
"Thank you for the 5-star review! We’re so glad to hear Jared was knowledgeable and able to guide you through the insurance process with excellent service. We truly appreciate your business with State Farm."
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Pete

June 24, 2026

5  out of  5
rating by Pete
"Great customer services and reasonable price! Jared gives you quick response when needed. Nice work!"
We responded:
"Thanks for the great review! We’re happy to hear you received excellent customer service, appreciated the reasonable pricing, and that Jared was quick to respond whenever you needed help. We’ll be sure to share your kind words with him—thanks again for choosing us"
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Becca76

June 23, 2026

5  out of  5
rating by Becca76
"Jared is amazing to work with. Really fast quotes. Amazing prices. They had the lowest prices around. Was able to answer all my questions and more."
We responded:
"Thanks a ton for the wonderful review! We’re so glad to hear Jared was amazing to work with—especially with the fast quotes, great pricing, and being able to answer all your questions. We truly appreciate you choosing us and hope to help again anytime!"
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J T

June 8, 2026

5  out of  5
rating by J T
"Scheduled an appointment with State Farm Representative Jared Benak within the Michael Smith State Farm office in Kalkaska. Jared met with my wife and I on time and with a smile. Jared's knowledge of the current insurance market and nuances regarding homeowners, vehicle and umbrella policies is well-versed and thorough. Jared has a relaxed and professional conversational style which we found very easy to engage with during the initial and followup meetings. Jared was not trying to "sell" us on any specific product. Through a detailed question and answer session, Jared was able to provide us a solid pathway to appropriate insurance coverage levels while being mindful of costs. Appreciate Jared's interest and dedication to his profession and to the customers he works with. Glad we made the call."
We responded:
"Thank you for taking the time to leave such a thoughtful review. We’re glad to hear that Jared met you and your wife on time, with a friendly, professional attitude, and that his knowledge of the insurance market and policy nuances was helpful.

We also appreciate your note about the conversational, no-pressure approach—our goal is always to walk customers through the details, answer questions thoroughly, and help them find coverage that fits their needs and budget.

We’re very pleased you made the call and chose State Farm. Thanks again for your kind words!"
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Lisa Puckett

June 5, 2026

5  out of  5
rating by Lisa Puckett
"Best Customer Service I've had yet. Thanks, Jared"
We responded:
"Thank you for the wonderful review! We’re so happy to hear you experienced great customer service—especially with Jared. We really appreciate your business, and thanks again!"
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Notorious Gamer

June 5, 2026

5  out of  5
rating by Notorious Gamer
"Jared was very helpful and concise great experience!"
We responded:
"Thank you so much for the kind words! We’re glad to hear Jared was helpful and kept things clear and concise—great communication makes a big difference. We truly appreciate your business and hope to help again anytime."
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Jairo Zamora

June 5, 2026

5  out of  5
rating by Jairo Zamora
"Jared was honestly a blast to talk to. He really understood my needs to switch insurance and wanting to save money. I am paying currently $250-270 with Progressive and that’s just with auto insurance. Now with Jared’s help I am paying $60 bucks less AND have additional benefits that I didn’t have before. So thank you very much, you’ve helped out a great deal!"
We responded:
"Thank you so much for the kind review! We’re thrilled to hear Jared was able to really listen to your needs and help you make a smart switch that saved you money. Congratulations on lowering your auto premium by $60 and gaining additional benefits—you definitely made a great move.

We truly appreciate your business and your feedback, and we’re here anytime you need help with your insurance needs."