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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sabreena Rain

May 30, 2026

5  out of  5
rating by Sabreena Rain
"Hands-down, I can’t say enough on how helpful Jared was With me, switching car insurance is from a different state to Michigan. He made the process easy and smooth. He’s very knowledgeable and effective so I have full trust in him moving forward if I have any questions and I recommend anybody to have the pleasure of meeting Jared and doing business with him."
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Lauren Brooks

May 30, 2026

5  out of  5
rating by Lauren Brooks
"Jared was very helpful and nice ! He helped me find the most affordable quote and made sure all of our bases for coverage was covered . Thanks again Jared ! - Lauren Kidd"
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Lisa Reichert

May 28, 2026

5  out of  5
rating by Lisa Reichert
"Jared was very informative, polite,and funny. I was having a very bad day do to a laps in m my policy and he went above and beyond to make it all work and at a cheep rate to boot... I will recommend him to anyone"
We responded:
"Thank you so much for your kind review! I’m really happy to hear that Jared was able to help you out, especially on a day that started off so rough. We truly appreciate you taking the time to share your experience—your recommendation means a lot. If you ever need anything in the future, we’ll be here to help."
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Sheila Pollard

May 27, 2026

5  out of  5
rating by Sheila Pollard
"Jared was more than helpful. He took his time helping me explaining things and making sure everything was done correctly asking questions and was most polite and courteous. He deserves a good raise. I highly recommend Stare Farm. Thankyou Jared 🥰"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Jared went above and beyond to help you—taking his time, explaining things clearly, making sure everything was done correctly, and staying polite and courteous throughout. We truly appreciate your kind words, and we’re grateful for your recommendation of State Farm. Thank you again, and we’ll be sure to share your feedback with Jared!"
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Angela Ragland

May 18, 2026

5  out of  5
rating by Angela Ragland
"We worked with Jared and he was fantastic! Easy and quick, helped us get the best rates possible. Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jared provided you with excellent service and helped secure the best rates. Your recommendation means a lot to us! If you need anything else, don’t hesitate to reach out."
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Charlie Johnston

May 14, 2026

5  out of  5
rating by Charlie Johnston
"Jared helped me save a lot of money on both my auto and home insurance. He was very careful and took time to make sure my coverages would be the same or better than my existing ones."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jared was able to help you save money on both your auto and home insurance while ensuring your coverage met or exceeded your expectations. We appreciate your trust and are always here to help with any of your insurance needs in the future!"
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joseph simmons

May 8, 2026

5  out of  5
rating by joseph simmons
"Got me through the process quick and easy"
We responded:
"We're glad we could provide you with a smooth and efficient insurance experience. At our State Farm office, we strive to make coverage and claims as straightforward as possible, so you can have peace of mind. If you have any questions about your policy or need further assistance, please don't hesitate to reach out!"
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Daphne N. Petitjean

May 7, 2026

5  out of  5
rating by Daphne N. Petitjean
"Michael Smith was willing to go the extra mile in finding the best policy for my personal needs. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we went the extra mile to find the best policy tailored to your needs. Your recommendation means a lot to us, and we're here to help anytime you need."
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Shanice Williams

May 6, 2026

5  out of  5
rating by Shanice Williams
"Ryan’s customer service is exceptional. He is polite, efficient, friendly and knowledgeable. He got me a great deal on my auto insurance. Very thankful for his service."
We responded:
"Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Ryan provided you with exceptional service and helped you find a great deal on your auto insurance. We truly appreciate your trust and look forward to continuing to serve you in the future!"
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Daniel Rockwell

April 30, 2026

5  out of  5
rating by Daniel Rockwell
"Jared and Bryce are very knowledgeable and great to work with. So glad I made the switch to State Farm today!"
We responded:
"We truly appreciate your wonderful feedback! We're thrilled to hear that Jared and Bryce provided you with excellent service and made your switch to State Farm a great experience. We're here to support you whenever you need us!"
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Donna Vest

April 28, 2026

5  out of  5
rating by Donna Vest
"Jared is the new “Jake” from State Farm. Just saying lol. It was a pleasure speaking with Jared about vehicle insurance. He was completely helpful with every aspect of coverage. He stayed on the phone with me until I had all my paperwork sent over to me. I once had left State Farm thinking the grass was greener on the other side. I should have known but I found out I had to do a lot of weeding out on my old insurance. So here I am State Farm wins again!! Thank you Jared."
We responded:
"Thank you so much for your fantastic review! We're delighted to hear that Jared provided you with such helpful and dedicated service—he’ll be thrilled to hear he’s the new “Jake” from State Farm! We’re glad you gave us another chance and that we could help you find the right coverage. Your trust means a lot to us, and we look forward to being here for all your insurance needs!"
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cenmichappys

April 27, 2026

5  out of  5
rating by cenmichappys
"Jared was excellent to work with saved me a lot of money!"
We responded:
"Thank you for the wonderful review! We're glad Jared could provide such great service and help you save money. Your feedback means a lot to us!"
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Blair Shields

April 25, 2026

5  out of  5
rating by Blair Shields
"Jared was super helpful got me a good rate! Thank you!"
We responded:
"Thank you for the fantastic review! We’re glad Jared could help you secure a great rate. Your support means a lot to us! If you need anything else, don’t hesitate to reach out."
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Liv Rose

April 13, 2026

5  out of  5
rating by Liv Rose
"Had some issues with my other insurance plan, Jared was a superstar and helped me through the whole thing! Was very kind, sweet and helpful! If you need help or want to start a plan here I’d recommend Jared! ⭐️"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jared was able to help you navigate your auto insurance needs with such care and professionalism. We’re proud to have him on our team and appreciate your recommendation. If you ever need anything else or have questions about your coverage, don’t hesitate to reach out. Safe travels!"
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LeeAnn Snider

April 12, 2026

5  out of  5
rating by LeeAnn Snider
"Very friendly and informative!!"
We responded:
"Thank you for your kind words! We’re happy to hear you found our service friendly and informative. If you ever have any questions or need assistance, we’re here to help!"
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Jessica Moran

April 11, 2026

5  out of  5
rating by Jessica Moran
"Jared went above and beyond to provide accurate quotes for my needs and get my policies started. It is hard to conduct personal business when working an 8 to 5 office job that requires talking on the phone, but by being flexible in communicating and calling me outside his own office hours, he saved me close to $500. I am so appreciative and would recommend having him take a look at your needs as well."
We responded:
"We’re glad Jared was able to accommodate your schedule and provide accurate quotes that saved you money. We understand how challenging it can be to manage personal business during a busy workday, and we’re committed to being flexible to make the process easier for our clients. Your recommendation means a lot to us, and we’re here anytime you need assistance in the future!"
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Angela Kutz

April 11, 2026

5  out of  5
rating by Angela Kutz
"Jared was absolutely wonderful. He was able to get us cheaper insurance with better coverage, explained everything and made sure all of our questions were answered. He also worked with my schedule and took time out of his weekend to us. If you are looking for an insurance company give Jared a call at State Farm in Kalkaska."
We responded:
"We’re thrilled to hear that Jared was able to provide you with great coverage at a better rate and that he took the time to answer all your questions. At our State Farm office in Kalkaska, we strive to provide personalized service that fits your schedule and needs. We truly appreciate your trust and recommendation. If you ever need anything else, don’t hesitate to reach out!"
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Rosey Harris

April 9, 2026

5  out of  5
rating by Rosey Harris
"Michael was very kind and informative."
We responded:
"Thank you for your wonderful review! We're glad you had a positive and informative experience with our team. We appreciate your support and look forward to assisting you again!"
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bill lockhart

April 9, 2026

5  out of  5
rating by bill lockhart
"Great pricing good customer service very nice to do business with."
We responded:
"We're thrilled to hear you had a great experience with our pricing and customer service. It’s a pleasure doing business with you, and we look forward to serving you again!"
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Lisa Clark

March 31, 2026

5  out of  5
rating by Lisa Clark
"Jared was very helpful to us from start to finish. He is very knowledgeable about insurance information. He did his best to save us as much money as possible. We highly recommend Jared at the Michael Smith agency."
We responded:
"Thank you so much for your kind words and your recommendation! We're thrilled to hear that Jared was able to provide helpful and knowledgeable service throughout your insurance experience. Saving you money on auto and home insurance while meeting your needs is always our goal. We truly appreciate your trust in the Michael Smith State Farm and look forward to assisting you again in the future!"
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Mike

March 27, 2026

5  out of  5
rating by Mike
"Jared helped me with my home owners insurance, and also helped me save $80/month with double the coverage on my auto insurance! Very pleased!"
We responded:
"We really appreciate your wonderful feedback! We're thrilled to hear that Jared was able to help you save $80/month while doubling your auto insurance coverage, as well as assist with your homeowners insurance. Providing great value and peace of mind to our clients is our top priority. If you ever need anything else, don’t hesitate to reach out!"
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Ryan Schram

March 26, 2026

5  out of  5
rating by Ryan Schram
"Jared was great!"
We responded:
"We really appreciate you taking the time to leave this wonderful review, Ryan! I’m glad to hear Jared provided you with great service. If there’s ever anything else you need, please don’t hesitate to reach out."
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Kyle B

March 23, 2026

5  out of  5
rating by Kyle B
"Jared was super helpful and knowledgeable Thanks Jared"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jared was super helpful and knowledgeable. We appreciate your trust in our State Farm office and look forward to assisting you again in the future!"
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Angela Tracey

March 20, 2026

5  out of  5
rating by Angela Tracey
"Awesome Customer service"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had an awesome experience with our customer service. We look forward to continuing to serve you!"
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Ms P

March 16, 2026

5  out of  5
rating by Ms P
"Ryan was so helpful with my sister and got her an amazing price for her auto insurance that I switched also. You can tell how honest he is from the sound of his voice."
We responded:
"Thank you so much for your wonderful review! We're delighted that Ryan was able to assist your sister and earn your trust as well. Honesty and great service are very important to us, and we're glad that came through. We appreciate your support and look forward to continuing to serve you both!"